Customer Comments

At Engraved Gift Ideas we appreciate your feedback, please feel free to add any comments about your experience with us or any feeback on our website.

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96 Responses to “Customer Comments”

  1. Gail Dampney says:

    I have found the service of this company excellent. My queries were answered very promptly, with the platinum service I was able to recieve my gifts in plenty of time despite having left it to the very last minute to order and the engraved frames themselves were perfect and were really well packaged. Overall I would highly recommend using this site.

  2. DEBBIE CAMPBELL says:

    FIRST CLASS SERVICE,DELIVERED FREE IN 2 DAYS,HIGHLY RECOMMENDED!

  3. Anonymous says:

    FIRST CLASS SERVICE.DELIVERED FREE IN 2 DAYS.HIGHLY RECOMMENDED!

  4. L says:

    thank you for your efficient and excellent service – we have ordered many goods as presents for our ushers and bridesmaid, excellent quality and the out of stock item was replaced immediately with a similar one for the same price … will definately use this site again.

  5. Guy says:

    Thank you for an excellent service. My item arrived very promptly and exactly as described / ordered. Very good value for money.

  6. Anonymous says:

    A brilliant service. One of the items ordered was out of stock. I was Notifies very quickly and given alternatives. After choosing something new. The order was dispatched very quickly. Would definitely use this company again. Brilliant.

  7. Karen Wheelhouse says:

    I too wish to congratulate you on such a fantastic & efficient service, I placed my order late Wednesday night & received it early Friday morning, I couldn’t be more pleased & there aren’t the words to describe how impressed I am with the engraved Zippo’s & picture frame I ordered. Keep up the excellent work, thank you!

  8. MSA says:

    Thank you very much for such prompt service. I placed on order late on a Saturday evening – engraved cuff links for my dad for his birthday on the Tuesday (less than four days later). With platinum service, you were able to engrave the goods deliver ahead of your stated time. Such a pleasant surprise when I got the phone call from my dad, on his birthday, to say thanks!

  9. Debbie Marsh says:

    Thank you for rescuing me two days before my wedding when others have let me down. I think you are fantastic

  10. Barbara says:

    Thank you so much for the prompt delivery of my gift, received within 2 days. Quality gift and excellent engraving. Great value for money.

  11. Gabriela Radu says:

    Hello, I just love your engraved gifts. Do you deliver in Europe as well? More particular in Romania. Thank you for your time.

  12. Natalie-Jane Baker says:

    I just wanted to say a big thank you to you and your colleagues for getting my wedding gifts to me so swiftly.

    The Zippos and compact mirrors are just what I wanted and are a great finish.

    Thank you again.

    Natalie

  13. Kat says:

    Just wanted to say thanks for the cuff links. I received them today and they
    are lovely the engraving is brill. Thank you for sending to me in 2 days!!
    Very impressive

  14. Pauline says:

    I ordered gifts for both myself and my Mother. Both came within 5 days. We are both extremely happy with the quality of the gift and the engraving. Excellent value for money.

  15. Shabbir Gulamali says:

    baeutifully finished products, excellent customer service and fantastic value for money, especially with the premium service. I shall certainly be purchasing from you in the future. Ordered on Monday, received Wednesday! Thank you very much.

  16. Jugaru Marius says:

    Excellent cutomer service! I like this website! I’m gonna use it again. I was very impressed with everything, with customer service,with the quality of the product and with delivery time.Recieved it 2 days! Respect for the staff!

  17. jo says:

    This company certainly lived up to the excellent testimonials. I was very impressed with the quick and efficient response to my order, even with an additional request to the engraving instructions. The gift and the engraving was perfect.

  18. James says:

    Ordered on a Thursday afternoon, it had arrived by Saturday morning. Engraving was perfect, packaging was great and price was £10 cheaper than on a similar website. Altogether very impressed with the product and service – highly recommended!

  19. Jamie Dooley says:

    I cannot believe how quickly it arrived, it was only two days from ordering it! The engraving is fantastic and just what i wanted, many thanks!!!

  20. Cate Gomersall says:

    I was highly impressed with the quality of the products, speed of delivery and most importantly customer service. I ordered several products as wedding gifts for our wedding party and was delighted by their quality. They were delivered the very next day. Outstanding, Thank you very much.

  21. Paul Morris says:

    Outstanding service and very helpful indeed. It is a rare pleasure to deal with such a customer- focussed company these days.

  22. ash says:

    absolutely fantastic customer service ensured I received my engraved mirror, regularly kept me updated and all of them were a pleasure to deal with. Also very high quality engraving was really saweeet, so man thanks ash

  23. Sonja says:

    Brilliant and fast service. Exactly the way I wanted it. Ordered late sunday evening and got it Tuesday morning with my post! Thank you!

  24. ash says:

    phenomenal customer service,the staff were a real pleasure to deal with and regularly kept me informed in regards to my orders and sorted out the issues i had, extremely competently, i wish more stores were like this, top notch. and the mirror i bought was to a very high standard and beautifully engraved. all the best ash

  25. Cathy - Cheltenham says:

    What can I say? but the gift was perfect, the delivery time was exception and you live up to your word. I so wish I had found you first. I will be telling everyone how great and easy it is to use your company. Thank you

  26. Tamsin says:

    Fanastic service, really quick delivery too! i bought bracelets for my bridesmaids with our wedding date engraved on them they look absolutely beautiful! Thank you

  27. Grace says:

    Great service, really reliable! Bought a gift for my bf and he loved it,
    as did i!
    would definitely order again,
    thankyou

  28. Jo says:

    I don’t usually write feedback on websites, however I just had to let everyone know what an outstanding experience I have had using this company!
    Fantastic service, polite staff and very quick! Vanessa replied to my queery straight away and my order arrived well within time. I have recommended this website to many of my friends. Thank you.

  29. Suzanne says:

    The engraved mirror my children ordered arrived in super quick time, beautifully packaged and wrapped. After being let down by a completely different company they were delighted to have a Mother’s Day gift to finally present me with. A lovely item and first rate service. I am more than happy to recommend you.

  30. Lynn says:

    Great service, and product. I am so delighted with the product, and with the level of customer service received from both Clare and Vanessa. The engraving is exactly as I wanted it, and you were so accomodating bearing in mind that I wanted extra than the 25 letters permitted. Thank you once again

  31. Dawn says:

    After ordering a Zippo lighter for my nephews 18th birthday on Thursday it arrived Saturday(this morning). I’m very pleased with the service and The engraving i had put on the lighter is beautiful..i will be using this company again and will certainly make sure people know about them….thankyou for a very fast and reliable service.

  32. Neelam says:

    Very impressed by your service. I placed my order on Tuesday and the finished engraved product arrived on Thursday morning. The engraving was perfect, exactly as requested. Thanks for a fast turnaround and great service. I will definitely purchase from you again and recommend to friends and family.

  33. Graham says:

    I would just like to say a massive thank you for the engraved pen you sent me. It is exactly what we wanted and arrived on Wednesday afternoon which was amazing service. We only ordered it on Monday evening.

    Thank you so much.

  34. Anita says:

    Very good service. Ordered on Tuesday morning and arrived Friday morning. I spoke to Clare and explained that I needed it by Friday. She was very helpful and it arrived as promised. It is packaged very well and I am really pleased with the engraving.

  35. Elizabeth says:

    EXCELLENT service – placed an order on Monday afternoon and it arrived Wednesday morning, engraving and all! Simply cannot fault service, this is the third item I have had.

  36. Jenny says:

    I would like to thank you for providing an excellent service with very fast delivery.
    Very impressed with your quirky little gifts at affordable prices.

  37. Lynne says:

    I have been looking for a bizarre gift for my mum: A personalised bingo dabber/dauber. I wondered if there was such a thing or whether it could be a good suggestion for a future product. I realise it is a little over the top but there may be a market out there!!

  38. Gloria Forman says:

    Having searched unsuccessfully for a Toothpick Holder for my husbands 80th I fortunately discovered this fantastic web site. I was prepared to receive the order at least a whole week or more after the event but having explained my predicament to Clare in the sales department low and behold it arrived within 2 days! The packaging and the engraving is absolutely brilliant and I am so grateful so ‘thankyou’ Clare. I can’t wait now to search for another item. This time maybe something for myself!!

  39. Mia says:

    I am about to order for the third time as the service is excellent. First used for an 18th birthday present, then a christmas present and now mothers day as I live a distance from my family. They are all beautiful gifts that my family loved. Thank you!

  40. Amie - Leicester says:

    I ordered a picture frame with an engraved engagement message. I rang and spoke to the office to query the layout. They were helpful and really nice to speak to. My frame arrived alot earlier than expected. Im really really chuffed with it. Shall strongly recommend and use again.

  41. Sharon McGinness says:

    I ordered an engraved lighter for my husband from our kids for his 40th. I only ordered last monday and received item on saturday. Fantastic, quick service. The item is gorgeous and my husband is going to love it. Would fully recommend and will use again.

  42. Gill says:

    Excellent service. Was let down by another company and engraved gift ideas saved the day. Beautifully engraved and very fast service. Would recommend and definetly use again

  43. Ann says:

    I am so impressed with the service I have received. I had a query before I placed my order as I didn’t want the normal engraving and Vanessa was extremely helpful. I have just received my order a day earlier than expected and I am delighted with the result! We all too often only hear about bad service and therefore I just wanted to say a big thank you for the kind help and efficient service provided. I will definitely purchase from you again and recommend to friends and family.

  44. Olivia says:

    I’ve just this minute received a packet from the postman containing engraved cufflinks. I only ordered them on Friday (4 days ago) and even with standard shipping they’re here already….and they look beautiful! I won’t hesitate to use this company again.

  45. elaine gray says:

    i ordered a gift for my partner for his 50th birthday on sunday,received it on tuesday and it was perfect.very quick delivery too-thank you.

  46. Anita says:

    I have ordered a SS bookmark with name and date engraved on each sides,,, unfortunately I didn’t put my request correctly, my item arrived v quickly.. beautifully presented,, with missing of the date on other side(my mistake) i called customers services,, they quickly offered their help and asked to be send back my bookmark, my bookmark arrived back again to me after 2 day!!! couldn’t believe it…Thanks every so much for all your help, services and efficiency..

  47. Misha says:

    Received my engraved keyring this morning. Extremely pleased with the final product. A big thank you for processing my order so perfectly. I’ll definitely purchase again in the future.

  48. Kerry says:

    The gifts I ordered are beautiful the engraving is excellent and my order arrived the next day. Best of all Clare and Vanessa are so helpful. I have no hesitation in recommending you.
    I could not have wished for better service.
    Thank you.

  49. Lisa Cox says:

    Excellent excellent service!!
    I received a quality product in record time. Easy to use website and instructions. Even checked spelling and emailed me to confirm! I would recommend to anyone and will certainly use again.

  50. Linda Ghobrial says:

    I ordered a gift before Christmas and thought it would arrive by Christmas but didnt. Wasnt unduly worried due to the postal system but when it didnt arrive after Christmas, I sent an email to Dan. They were closed for the holidays but I had a prompt reply once they opened and Dan said he would either refund or re-do the order. As this was a special gift, I asked him to re-do and the package arrived within 3 days by registered post. I would like to personally thank Dan for his fantastic service and understanding and would not hesitate in using his company again and congratulate him on his communication. Most companies would not even bother replying so a HUGE thank you

  51. Anonymous says:

    Very friendly and promising service! Item arrived 2 days after my order date! Excellent quality product! Thank you!

  52. Anonymous says:

    By the time the engraved box arrived it had an unfortunate dent in it. Dan responded right away and sent a replacement immediately. Fantastic service.

  53. M Conway says:

    What fantastic service. I had a query before I placed my order so I sent an email. A response was received very promptly and Dan was extremely helpful. Business card holder is of very good quality and the engraving was excellent. I will definately use this website again – and would have no hesitation in recommending it to others. Well done!

  54. Azma says:

    I have ordered engraved gifts several times now, and have always been impressed with the quality of the products and the efficiency with which they are delivered.

  55. Anonymous says:

    I ordered an engraved photo frame. Came within 3 days and is fantastic. Highly recommended and one very satisfied customer

  56. Amy says:

    i am really pleased with the keyring i recived today, wonderful service will be using engraved gift ideas again!! x

  57. andrea says:

    i ordered the poker king card box, arrived about 3/4 days later, was well impressed with the service and communication i received. Haven’t had a look at it yet as it swapped up quite nicely, but i’m sure it looks great. will defo be using this website again.
    thanks alot

  58. Matt says:

    I ordered an engraved photo frame on sunday 13th december and it has arrived today, tuesday 15th december! fantastic delivery and the frame is just how i wanted it to be and better. will defo use again and can fully recomend to anyone! thanks very much.

  59. Kate Holmes says:

    Was expecting to wait 10 days but got it within 5, perfectly engraved, brilliant product!

  60. Jenny Booth says:

    Wonderful service – beautiful engraved silver sewing kit – better then described , promptly delivered . See you soon for other gifts

  61. Audrey Birchall says:

    Absolutely stunning, i ordered and recieved within 3 days decision dice and ladies notebook and pen, they look georgouse and the engraving is beautiful, really pleased, thank you so much.

  62. Sarah-London says:

    Absolutely fantastic!!! I ordered some engraved cufflinks and they look much better than I expected! I’m so pleased! Very fast delivery!

  63. Kerry Ann - Barnsley says:

    I received my engraved pen case and Pen today and its absolutely stunning am sure my friend will love it as it looks fantastic will definitely buy from this site again definitely reccommend it to anyone :)

  64. Diana says:

    Ordered a engraved lighter for my Dad, and it look’s fantastic. The engraving looks astonishing. Great serviced i recieved and fast fast delivery time.

  65. Kerry Bassill says:

    I ordered some cufflinks and had my mans initials engraved on them and a message engraved on the presentation case. I am so pleased with the quality and speed. Brilliant. Definately use this service again (infact, I have just finished ordering a pen!) Thanks a lot x

  66. Karla Hill says:

    I ordered on the 2nd of December, a bottle opener and wanted it engraved, it arrived on today on the 4th of December, this is the first time i have used Engraved Gift Ideas, and will undoubtably be using them again, this is a fantastic service and i am please to have been served by them. Quality work Thank you

  67. Karen - Lichfield, Staffs says:

    What a fantastic service! I placed an order for 3 different engraved items on 30th November and received all 3 today, 3rd December. All the items are of excellent quality as is the engraving and were all packaged well. This is the first time I have used Engraved Gift Ideas and will definitely use the service again plus recommend them to friends and family. Thank you!

  68. Anonymous says:

    I would definately recomment this website!

  69. Sara G says:

    I recently bought a set of silver napkins which I also had engraved for my parent’s anniversary. They arrived promptly and came in a lovely presentation box complete with card. The engraving was done brilliantly and I was so thrilled I couldn’t wait to give them their special gift! I would recommend this site to anyone as I am extremely satisfied with the service, price and product I received.

  70. Wendy McLean says:

    Bought a letter opener. Ordered on Thursday arrived on Saturday. Letter opener and engraving look super! Very efficient service, will definitely use Engraved Gift Ideas again. Thank you.

  71. Denise says:

    Forgot to say i would definitely reccommend this website. Delivery excellent.

  72. Denise says:

    Thank you. My brother loved the silver toothpick holder for his 50th. He takes it everywhere.

  73. Sarah says:

    I would definitely come back to this site. I ordered a compact mirror which was engraved exactly how I wanted it and it arrived very quickly as well. Thank you.

  74. Katie says:

    Thanks so much for the keyrings you engraved for my son’s christening, they will make lovely Godparent gifts. They arrived quickly and look great. Hope to buy our wedding gifts from you too! :)

  75. Ange says:

    Bought the heart shaped unbreakable mirror engraved on Sunday and it was here by Wednesday!! FAB service and really nice item. Really pleased, Thanks :o )

  76. Laura Brazier says:

    really happy with the zippo lighter i got for my boyfriends christmas present, looks great and had a good delivery time. really recomend this website.

  77. Lesley, Hampshire says:

    Just a note to say thank you for the speedy and efficient service. The pen is great and the engraving just how I wanted it. I will certainly be using your website again.

  78. Sally says:

    Delighted customer! I ordered an engraved silver plated business card holder. The web site was easy to use and unlike other web sites I had visited this one explained the engraving clearly for example the positioning of the letters and style of font. I was very pleased with the price which included engraving and postage and packing. For me this was the main factor for choosing this site. It kept the total cost within my budget. The gift arrived quickly and was tastefully packaged. It looked very classy. The recipient loves it! I will definitely use Engraved Gift Ideas again in the future and would highly recommend them.

  79. Anna says:

    Excellent service – A silver plated letter opener with engraving was ordered for a 25th wedding anniversary gift. The couple were delighted with it and engraved gifts posted it to Canada for me and with only a few weeks notice they delivered it in time!! I am very impressed and would highly recommend them!!

  80. Melanie Barton says:

    I used Engraved Gift Ideas for a present for my Bridesmaid and found the service to be quick and efficient. The directions I gave for the engraving were followed exactly and the finished product looks great – just what I wanted! Many thanks.

  81. Hayley Hudson says:

    Engraved Gift Ideas has amazing products and very useful ideas for gifts and the personilation just adds that special touch. iv ordered many products and have been 150% satisfied every time. the looks on their faces are priceless when they open there gifts from Engraved Gift Ideas. definetely highly recommended.

  82. Karina R says:

    I have purchased several gifts from Engraved Gift Ideas and I have to say that each item was of exceptional quality. This is a great company, you get exactly what you want for fantastic value for money. I will keep returning for more gift ideas for special presents. Thanks again.

  83. Christine & John says:

    We purchased the engraved wallets for the men in our Bridal party. We were really struggling to find something for them, that they all would appreciate and be able to use. They are lovely and can’t wait for them to see them! Thank-you for your excellent delivery and beautiful gift ideas.

  84. Janet Daly says:

    Our son and daughter-in-law are living in England now and finding and shipping presents to them can be daunting. Some things you would love to send don’t cost as much as sending them. We found the selection for a first anniversary at your site just lovely. Thank you too for taking all the fuss out of sending a card, shipping and engraving. Wait until Christmas, we’ll be back for more shopping.
    The Art Deco clock we chose was something I hadn’t seen before and we were delighted to choose it since they have a few fine old Art Deco pieces already.

  85. Rebecca Skade says:

    The item that I had ordered was received with an error. Engraved gift ideas corrected this and sent out the correct item to me really quickly. Their service has been very professional and efficient. The goods that I received were exceptional and I would definitely use this company agian.

  86. Ann Morris says:

    I purchased 2 sterling silver engraved key rings one for my son’s 21st birthday which I ordered at quite short notice & was worried it may not make it in time but it arrived much quicker than expected & he absolutley loved the other was for my husband who was just as pleased & they were great value.

  87. Keisha Franklyn says:

    I would definitely recommend Engraved Gift Ideas. Delivery was exceptionally quick and my purchase, an engraved photo frame to be used as a wedding gift, was definitely value for money.

  88. Emma Barlow says:

    In the last couple of years I’ve purchased beautful engraved gifts to mark my inlaw’s silver wedding anniversary aswell as 18th, 21st, 50th, 60th and 65th birthday gifts for various other family members. The choice of high quality products and top class engraving combined with the reasonable prices and speedy turnaround keeps me coming back time after time. The high street just can’t compete and I wouldn’t hesitate to recommend Engraved Gift Ideas to anyone.

  89. RAHIMA BEGUM says:

    Bought a business card holder, engraved with my partner’s name on it. He absolutely loves it and for that I must thank you because he is extremely difficult to buy for! You made both mine and his day. Many thanks once again.

  90. Claire Chuter says:

    Engraved Gift Ideas is a fantastic company that offers an extremely high level of service. The quality of the gifts and engraving is exceptional and the quick delivery made the experience even better. The customer service is second to none, my questions were answered really quickly.

  91. Iain McIver says:

    Received the 2 engraved playing card boxes, exactly as I described, they look amazing and I know that my Ushers will love them, thanks so much, just 1 last present to go for my last Usher and I have just spotted the Hip flask, excellant

  92. Claire C says:

    I would just like to say thank you so much for the engraved pens as gifts for ‘Father of the Bride’ and ‘Father of the Groom’ for our upcoming wedding. Your customer service is excellent, my emails were replied to promptly. The turnaround was fantastic with the order being placed on Monday and they were delivered on Thursday. I will certainly use your company again and I will be recommending you to family and friends.

  93. Clare O says:

    My photo frame arrived safely thankyou. The engraving was just what I wanted. Many thanks for all your help over the phone.

  94. Vanessa S says:

    I would like to thankyou very much for the gift I ordered from you my silver bottle opener key ring, it looks fab perfect gift for hubby. The service was excellent definetly will recommend site to friends and family. Thank you again.

  95. Derek Edwards says:

    We’ve just received the four engraved jewellery boxes, as ordered last week. We’d just like to say thank you for such excellent service – we are extremely happy with the quality of the boxes, the engraving, the packaging and the offer of two of the boxes at half price. And with such reasonable p+p charges, we just had to say that we are SO impressed with you and with this transaction! Absolutely superb, and we are very, very grateful.

  96. Edwina A says:

    I would simply like to say Thank you very much, i’m very impressed at how quickly you were able to complete this for me and am most grateful. I love it! Thanks again.